TQM Privacy Policy
Your privacy on tqm.com.hk

This website is administered by TQM Consultants Co Ltd. The primary purpose of tqm.com.hk is to be a dynamic resource and business tool to help you find your way to business excellence. We want you to feel secure when visiting our site and are committed to maintaining your privacy when doing so.

The following provides an overview of how we protect your privacy during your visit.

What information do we gather?

Information on tqm.com.hk is gathered in two ways: (1) indirectly (for example, through our site's technology); and (2) directly (for example, when you provide information on various pages of tqm.com.hk).

One example of information we collect indirectly is through our Internet access logs. When you access tqm.com.hk, your Internet address is automatically collected and is placed in our Internet access logs.

We collect information directly from you in a number of ways, some of which we describe in this Privacy Statement. One way is through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to tqm.com.hk. The cookies we use identify you merely as a number. If you are uncomfortable regarding cookies use, you may choose to disable the cookie function in your web brower.

We also collect information when you voluntarily submit it to us. Throughout our site, we provide the opportunity to register for an event or training, subscribe to our promotional materials, or participate in an online survey. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.

How do we use this information?

We analyze it to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor tqm.com.hk to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

Will we share this with outside parties?

As a moral organization, data we collect will be for internal use only. We will not sell individual information and will share it only with our advisors. There will be other times when we need to share information, for example, in the case of an event where we need to provide our host with information. But again, before you submit any information, we will notify you as to why we are asking for specific information and it is completely up to you whether or not you want to provide it.

What about sensitive personal data?

We do not generally seek to collect sensitive personal data through this site. If we do seek to collect such data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law.

Do we give you access to your information?

You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting us.

What about data security?

We take appropriate steps to maintain the security of your data on tqm.com.hk. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.

The short of it is—we are interested in maintaining your privacy and creating a valuable resource for you to use. If you have any questions now or during your visit, please contact us.
Copyright (c) 2005. TQM CONSULTANTS CO. LIMITED
All rights reserved.
For enquires please contact Joyce MAK at (852) 2569 0877.
We welcome all valuable customer feedback for our continuous improvement.
Please send your feedback to csmanager@tqm.com.hk or reach us at (852) 2569 2883,
our Customer Service Manager would address to your feedback directly.