This website is administered by TQM Consultants Co Ltd. The primary purpose of
tqm.com.hk is to be a dynamic resource and business tool to help you find your
way to business excellence. We want you to feel secure when visiting our site
and are committed to maintaining your privacy when doing so.
The following provides an overview of how we protect your privacy during your
visit.
What information do we gather?
Information on tqm.com.hk is gathered in two ways: (1) indirectly (for example,
through our site's technology); and (2) directly (for example, when you provide
information on various pages of tqm.com.hk).
One example of information we collect indirectly is through our Internet access
logs. When you access tqm.com.hk, your Internet address is automatically collected
and is placed in our Internet access logs.
We collect information directly from you in a number of ways, some of which we
describe in this Privacy Statement. One way is through the use of cookies. Cookies
are small files of information which save and retrieve information about your
visit to tqm.com.hk. The cookies we use identify you merely as a number. If you
are uncomfortable regarding cookies use, you may choose to disable the cookie
function in your web brower.
We also collect information when you voluntarily submit it to us. Throughout our
site, we provide the opportunity to register for an event or training, subscribe
to our promotional materials, or participate in an online survey. When we collect
this type of information, we will notify you as to why we are asking for information
and how this information will be used. It is completely up to you whether or not
you want to provide it.
How do we use this information?
We analyze it to determine what is most effective about our site, to help us identify
ways to improve it, and eventually, to determine how we can tailor tqm.com.hk
to make it more effective. We may also use data for other purposes, which we would
describe to you at the point we collect the information.
Will we share this with outside parties?
As a moral organization, data we collect will be for internal use only. We will
not sell individual information and will share it only with our advisors. There
will be other times when we need to share information, for example, in the case
of an event where we need to provide our host with information. But again, before
you submit any information, we will notify you as to why we are asking for specific
information and it is completely up to you whether or not you want to provide
it.
What about sensitive personal data?
We do not generally seek to collect sensitive personal data through this site.
If we do seek to collect such data, we will ask you to consent to our proposed
uses of the data. We may also collect some sensitive personal data incidentally.
By providing us with unsolicited sensitive personal data, you consent to our using
the data subject to applicable law.
Do we give you access to your information?
You are entitled to know whether we hold information about you and, if we do,
to have access to that information and require it to be corrected if it is inaccurate.
You can do this by contacting us.
What about data security?
We take appropriate steps to maintain the security of your data on tqm.com.hk.
You should understand that the open nature of the Internet is such that data may
flow over networks without security measures and may be accessed and used by people
other than those for whom the data is intended.
The short of it is—we are interested in maintaining your privacy and creating
a valuable resource for you to use. If you have any questions now or during your
visit, please contact us.
Copyright
(c) 2005. TQM CONSULTANTS CO. LIMITED
All rights reserved.
For
enquires please contact Joyce MAK at (852) 2569 0877.
We welcome all valuable customer feedback for our continuous improvement.
Please send your feedback to csmanager@tqm.com.hk
or reach us at (852) 2569 2883,
our Customer Service Manager would address to your feedback directly.