Practical Group of Companies (Practical) is one of the leading manufacturers of lighting products in the world, which is specialized in developing and manufacturing of flashlights, lanterns and other battery operated lighting devices. After decades of continuous research and development, it seeks to further enhance its competitiveness, and thus invited TQM CONSULTANTS CO. LIMITEDE (TQM) as the consultant to help to implement LEAN Manufacturing in the company, so as to further enhance its productivity and quality performance.

The implementation of LEAN Manufacturing is indeed a process of change. TQM brought advanced LEAN tools to Practical, and successfully helped them to improve the working mode and eliminate no-value-added activities. Mindset change is also conducted through training, coaching, experience sharing of successful cases etc, which also brought significant influence to Practical. In order to better understand the feedback of customer, TQM interviewed Mr. LI YingHung, the Managing Director of Practical, on March 8, 2007, and visited the improved plant. Now, let’s enter the interview Video together.