Case Sharing 

Bank of China International Holdings Limited

Efficiency& Effectiveness Raised via BSC Training

Industry: Banking, Finance and Insurance
Service: Training

Bank of China International Holdings Limited (BOC International) offers a comprehensive range of investment banking services, including mergers & acquisitions, equity sales & trading, asset management, etc.

Project Scope

  • Review operations of various functions and performance measurement and benchmarking mechanism

  • Design & lay down improvement objectives in various functions

  • Provide advice & trainings to support improvement initiatives


  • Developed measures to keep track of activity execution with managers’ supervision and monitor consequences

  • Implemented Balanced Scorecard to align individual, team, departmental and corporate efforts towards achieving business efficiency and effectiveness

Copyright © 2020 TQM