Business Process Improvement
Drive resiliency, agility and predictability



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Business Process Improvement (BPI) leads to quality improvements, service enhancements, cost reductions, and productivity increases of a business activity or process.
Many companies embark on a BPI program in an effort to improve their operational performance and drive competitive advantage in the marketplace.
TQM has expertise and experience in Business Process Management and Improvement training, coaching and consultancy services. We are capable of using LEAN and 6-sigma Tools for improving all business processes from top management to frontline operation. We enable enterprises to survive through hard times and assist them to excel in their business fields.
Typical Achievement
Our approach to Business Process Improvement delivers business value by creating a sustainable framework for improvement while establishing momentum for process excellence across the enterprise.

Service Overview

Methodologies
While often associated exclusively with LEAN and Six Sigma tools, TQM leverages DMAIC (Define, Measure, Analyze, Improve, Control) as the underlying business process improvement methodology. DMAIC is a proven, data-driven methodology. It can be scaled according to the scope and depth of your process improvement program.
6-Sigma
LEAN
Subtractive QA
Award-winning Breakthrough methodology enabling multi-dimensional improvement with NO COST