Case Sharing
C & C Security Printing Company (Hong Kong) Limited
Tripled Efficiency in Supply Chain
Industry: Printing & Paper Product
Service: Supply Chain Management
C & C Security Printing Co., (H.K.) Ltd. (C&C) is one of the leading printers in Hong Kong with its business covering areas such as book printing, commercial printing, security printing, etc. C&C invited TQM for logistics improvement.
Project Scope
Improve by Men-Machine-Materials-Methodologies
Men
Machines/ Materials
Methodologies
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Increase staffs’ motivation, team spirit and commitment
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Organize the Best Deliverymen Campaign
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Redesign size of trolleys & delivery bags to fit operation needs
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Enhance overall delivery efficiency
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Restructure the Scheduling and Planning Processes
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Strengthen offline preparations
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Rearrange & reorganize delivery processes
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Eliminate non-value added activities
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Establish electronic ordering system
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Introduced various management tools, e.g. KPI
Achievements
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Improved 300% efficiency in logistic process &manpower resources
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Increased 100% on-time delivery rate
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Avoided unnecessary errors and cost
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Cultivated continuous improvement culture