Tripled Efficiency in Supply Chain

Industry: Printing & Paper Product Service: Supply Chain Management

C & C Security Printing Co., (H.K.) Ltd. (C&C) is one of the leading printers in Hong Kong with its business covering areas such as book printing, commercial printing, security printing, etc. C&C invited TQM for logistics improvement.

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Project Scope

​Improve by Men-Machine-Materials-Methodologies

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Men

• Increase staffs’ motivation, team spirit and commitment

• Organize the Best Deliverymen Campaign

Machines/ Materials

• Redesign size of trolleys & delivery bags to fit operation needs

• Enhance overall delivery efficiency

Methodologies

• Restructure the Scheduling and Planning Processes

• Strengthen offline preparations

• Rearrange & reorganize delivery processes

• Eliminate non-value-added activities

• Establish an electronic ordering system

• Introduced various management tools, e.g. KPI

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Achievements

• Improved 300% efficiency in logistic process &manpower resources

• Increased 100% on-time delivery rate

• Avoided unnecessary errors and cost

• Cultivated continuous improvement culture

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