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C & C Security Printing Company (Hong Kong) Limited

Tripled Efficiency in Supply Chain

Industry: Printing & Paper Product
Service: Supply Chain Management

C & C Security Printing Co., (H.K.) Ltd. (C&C) is one of the leading printers in Hong Kong with its business covering areas such as book printing, commercial printing, security printing, etc. C&C invited TQM for logistics improvement.

Project Scope

​Improve by Men-Machine-Materials-Methodologies

Men

Machines/ Materials

Methodologies

  • Increase staffs’ motivation, team spirit and commitment

  • Organize the Best Deliverymen Campaign

  • Redesign size of trolleys & delivery bags to fit operation needs

  • Enhance overall delivery efficiency

  • Restructure the Scheduling and Planning Processes

  • Strengthen offline preparations

  • Rearrange & reorganize delivery processes

  • Eliminate non-value added activities

  • Establish electronic ordering system

  • Introduced various management tools, e.g. KPI

Achievements

  • Improved 300% efficiency in logistic process &manpower resources

  • Increased 100% on-time delivery rate

  • Avoided unnecessary errors and cost

  • Cultivated continuous improvement culture