
Chinachem Group

Standardize Multinational Conglomerate's Management Syst.
Industry: Property Management Service: ISO/ SHE/ Management System
The Chinachem Group is one of the leading Hong Kong-based multi-national conglomerates of land investment and property development. To improve their service level on cleaning, security and E&M, the group invited TQM to implement a management system for its 4 districts.
Project Scope
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Assess the workflow and documentation of the 4 districts
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Assist on gap analysis and implementation of improvement plan according to international standard
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Assist to establish a quality system, design workflow and procedure, and train up all related staff
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Standardize the workflow and documentation mechanism
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Improve their services including cleaning, security, and E&M services
Achievements
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Assessed workflows and documentations of all 22 sites under 4 districts managed by subsidiaries
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Successfully established a standardized management system
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Improved their cleaning, security and E&M services

TQM's DIrector, Dr Patricia CHEUNG (Second from the right)
More on...
Process Improvement
Supply Chain Management
Management System
Energy Efficiency