Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
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案例分享
香港特别行政区惩教署
行业: 政府机构/ 法律和纪律机构
服务: ISO/ SHE/ 管理体系
成为世界首座「绿色监狱岛」
香港特别行政区惩教署管理的其中一项设施是喜灵洲。喜灵洲是一个独立的小岛，岛上设有监狱设施、戒毒治疗、排污设施等。随着惩教署及TQM努力不懈的投入，该设施成为了世界首个“绿色监狱岛”。
项目范围
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发展与实施全面环境管理体系
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收集，分析和审查数据，以减少污染
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协助古物保存
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实施整个岛屿的生态保育计划，给予濒危物种舒适的生态环境
成果
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喜灵洲成为了世界上首个获得环境管理体系认证的监狱岛
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成功地保护了生态环境以及历史遗迹，以满足环境保护的承诺