Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Copyright © 2018 TQM
成功经理人系列 – (3)培养监管技能和领导魅力
课程目标
课程结束后，学员将获得以下技能/知识:
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高效工作计划制定与管理的方法
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不同的工作管理工具
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应用不同的管理工具，提高个人和团队工作效率
课程内容
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工作计划
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项目&时间高效管理工具
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效率提升四部曲
日期
3 February 2020 (Mon), 10 April 2020 (Fri), 3 August 2020 (Mon), 9 October 2020 (Fri)
时间
9:30am – 5:00pm
费用
HK$1,600 (HKIE会员HK$1,300 )
团体折扣(3人或以上): HK$1,300 /人
培训地点
优质管理顾问有限公司培训中心
香港湾仔骆克道301-307号洛克中心11字楼