Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Copyright © 2018 TQM
成功經理人系列 – (3)培養監管技能和領導魅力
課程目標
課程結束後，學員將獲得以下技能/知識:
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高效工作計劃制定與管理的方法
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不同的工作管理工具
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應用不同的管理工具，提高個人和團隊工作效率
課程內容
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工作計劃
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項目&時間高效管理工具
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效率提升四部曲
日期
3 February 2020 (Mon), 10 April 2020 (Fri), 3 August 2020 (Mon), 9 October 2020 (Fri)
時間
9:30am – 5:00pm
費用
HK$1,600 (HKIE會員HK$1,300 )
團體折扣(3人或以上): HK$1,300 /人
培訓地點
優質管理顧問有限公司培訓中心
香港灣仔駱克道301-307號洛克中心11字樓