Case Sharing 

Electrical & Mechanical Services Department


Assisted the Whole Department Achieving OHSAS 18001 Certificates with Zero Non-conformance

Industry: Government/ E & M, Engineering
Service: OHSAS 18001 & IMS

The HKSAR Electrical & Mechanical Services Department (EMSD) provides two major functional services - Regulatory Services and Trading Services. The E&M services they provide enhances the safety and quality of life of Hong Kong.

The EMSD operates a number of divisions, each specializing in different areas of safety and monitoring, to provide a wide range of E&M engineering services to >80 government departments.

TQM has been working with all 9 divisions of EMSD since 1998.  We have assisted EMSD in OHSAS 18001 OHSMS and IMS Assignments.

Project Scope

  • Assist to develop 9 OHSAS 18001 management systems, covering all functions of EMSD in its “Provision of operation and maintenance services including electrical, mechanical, air-conditioning system in 2,000 government buildings and depots, leased accommodation, most government departments, hospital & clinical buildings, and recreation & cultural facilities, etc.”

  • Assist 5 Business Units to Integrate ISO 9001, ISO 14001 and OHSAS 18001 into IMS



  • Fulfilled OHSAS 18001 requirements and obtained 9 OHSAS 18001 certificates from HKQAA

  • Passed OHSAS 18001 certification audits with ZERO non-conformance

  • Obtained 9 IMS Certificates, including OHSAS 18001, with the professional consultancy service from TQM