Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
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Energy Efficiency
Energy Efficiency & Improvement Solutions
ISO 50001 Energy Management Concultancy
ALL BUILDINGS of HK Airport/ whole HK Airport
WHOLE Department with over 2,000 staff operating all activities in more than 200 sites/ locations
TQM has assisted two of the biggest energy consumer in Hong Kong, namely Water Supplies Department and Airport Authority. With our professional consultancy, WSD and AA have successfully achieved ISO 50001 Energy Management System Certificate with ZERO NON-CONFORMANCE.
TQM provides energy audits and energy efficiency consultancy services to help enterprises implement improvement solutions with quick achievement: reduce energy costs, lower operating costs, become green enterprises and enhance market competitiveness
In the area of Energy Conservation/ Saving, we have assisted supplier factories of Marks & Spencer, Li & Fung, Adidas, etc. to determine how to best utilize the sunlight & wind, reflective rooftop, ceiling window/ glass, water curtain, and decide on the height of each floor, the generator(s) required, and the selection of machines and production equipment, and how they should be maintained, etc. when building factories in Cambodia, Vietnam and China.
Our experts provide energy assessment, energy-saving recommendations and support to enable clients to achieve measurable payback within a reasonable period of time ( few months / 1-2 years ).
TQM, in addition to providing energy audits and energy-saving solution consultancy services, also helps customers design and implement energy management systems to increase energy efficiency, reduce costs, reduce carbon emissions, and assists them in obtaining ISO 50001 energy management system certification.
The 2018 version of ISO 50001 was released on 21 August 2018 an ISO 50001:2011 will be withdrawn. The transition deadline is confirmed by the International Accreditation Forum (IAF) to be three years from the publication date. We recommend companies to start preparing for the transition now, to ensure a smooth process and TQM can guide you through every steps of the way to the new standard.
Read our services brochure to learn more!
FINANCIAL SECTOR
TQM has streamlined and maintained various systems of all BOC's properties, including ISO 9001, ISO 10002, ISO 14001, ISO 50001 and Hygiene Control Management Systems. Substantial achievement in energy conservation has been made throughout our service period.
PROPERTY MANAGEMENT
TQM has designed, developed and built an ISO 50001 EnMS for China Resources, and made it the FIRST state-owned enterprise achieving an ISO 50001 certificate in HK. China Resources subsequently obtained the Gold Certificate of Leadership in Energy and Environmental Design (LEED).