Case Sharing 

Golden Resources

Strive for Excellence in Quality & Food Safety

Industry: Food, Catering, Beauty & Health Care and Hotel Management
Service: ISO/ SHE/ Management System    

Golden Resources has achieved the pre-eminent position of being the largest wholesaler and distributor within the Hong Kong rice industry.


An on-going commitment to quality urges Golden Resources to invite TQM to help develop ISO 9001 & HACCP to continue improving its quality & food safety management and maintain its competitive advantage.

Project Scope

  • Introduce ISO 9001 & HACCP concepts & requirements to staff

  • Set measurable and concrete objectives to improve food safety

  • Develop ISO 9001 & HACCP management system


  • Designed and implemented a management system to comply with both ISO 9001 and HACCP requirements

  • Enhanced food safety & quality control in operational processes

  • Designed potential hazard analysis in grain processing, and identified the critical control points

  • Established methodologies to control the critical control points and coached their implementation

  • Acquired ISO 9001 and HACCP Certifications