Case Sharing
Harriman Property Management Limited
Achieving IMS (ISO 9001, ISO 14001 & ISO 45001) Certification for Sustainable Business Development and Improvement
Industry: Property Management
Service: IMS Consultancy
Harriman Property Management Limited (Harriman) is a wholly owned subsidiary of Wheelock and Company Limited, Harriman specializing in managing properties of all kinds in Hong Kong including Class A office buildings, luxurious private estates and industrial properties. Dedicated to providing quality management services to its owners and clients, Harriman is well aware that a comprehensive IMS would be essential for their sustainable business development and improvement. Hence, Harriman engaged TQM to assist in accomplishing this important Mission.
Project Scope:
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Review the existing processes in-depth, and identify all possible areas for improvement
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Provide suitable training courses
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Revise operation and procedure manual
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Align the quality, environmental and health & safety practices and measures with the international standard
Achievements:
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Improved its operational effectiveness, environment & occupational health and safety consciousness & overall customer satisfaction level outstandingly
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Enabled Harriman better manage its functional activities
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Harriman could achieve satisfied operating results with less resources systematically
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Achieved IMS (ISO 9001, ISO 14001 & ISO 45001) Certification covering its Head Office and the following locations
CAPRI Wheelock House Cable TV Tower
唐賢街33號 會德豐大廈 有線電視大樓
A Residential Building with swimming A Commercial Building in Central An Industrial Building in
pool in Tseung Kwan O Tseun Wan
