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Harriman Property Management Limited

Achieving IMS (ISO 9001, ISO 14001 & ISO 45001) Certification for Sustainable Business Development and Improvement

Industry: Property Management
Service: IMS Consultancy

Harriman Property Management Limited (Harriman) is a wholly owned subsidiary of Wheelock and Company Limited, Harriman specializing in managing properties of all kinds in Hong Kong including Class A office buildings, luxurious private estates and industrial properties. Dedicated to providing quality management services to its owners and clients, Harriman is well aware that a comprehensive IMS would be essential for their sustainable business development and improvement. Hence, Harriman engaged TQM to assist in accomplishing this important Mission.

Project Scope:

• Review the existing processes in-depth, and identify all possible areas for improvement

• Provide suitable training courses

• Revise operation and procedure manual

• Align the quality, environmental and health & safety practices and measures with the international standard

Achievements:

• Improved its operational effectiveness, environment & occupational health and safety consciousness & overall customer satisfaction level outstandingly

• Enabled Harriman better manage its functional activities

• Harriman could achieve satisfied operating results with less resources systematically

• Achieved IMS (ISO 9001, ISO 14001 & ISO 45001) Certification covering its Head Office and the following locations

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                      CAPRI                                           Wheelock House                              Cable TV Tower
                   唐賢街33號                                           會德豐大廈                                     有線電視大樓

 A Residential Building with swimming    A Commercial Building in Central         An Industrial Building in 

             pool in Tseung Kwan O                                                                                       Tseun Wan

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