Huhtamaki Hong Kong Limited
Satisifying Customers in 36 Countries
Industry: Printing and Paper Product
Huhtamaki HK Limited (Huhtamaki) is a world leader specializing in consumer packaged product design, manufacturing and sales in 36 countries with more than 15,000 employees.
To enhance customer satisfaction and consolidate market share, Huhtamaki invited TQM to help implement an improvement programme.
Conduct initial assessment to identify improvement opportunities and crucial elements with established improvement teams
Design and conduct improvement programme for over 200 staff
Facilitate the implementation of improvement programmes
Shortened the cycle time of major operations
Improved working environment via management-for-result culture
Enhanced communication among staff
Raised internal and external customer satisfaction
Accelerated the implementation progress of company policies
Enhanced the long term implementation of strategies