Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Copyright © 2018 TQM
如何成為一名極具感召力的領導者
課程目標
• 培養好奇心和創造力
• 主張推動適當的改變
• 為他們的團隊形成一個鼓舞人心的願景
• 通過以身作則建立回饋文化
• 向個人和團隊提供建設性和激勵性的回饋
課程內容
• 挑戰過程
• 激發共同願景
• 使他人採取行動
• 樹立榜樣
• 承認他人的貢獻
日期
4 January 2021 (Mon), 3 April 2021 (Sat), 26 June 2021 (Sat), 05 July 2021 (Mon), 21 October 2021 (Thu), 30 December 2021 (Thu)
時間
9:30am – 5:00pm
費用
HK$1,600 (HKIE會員HK$1,300)
團體折扣 (3人或以上): HK$1,300 /人
培訓地點
優質管理顧問有限公司培訓中心
香港灣仔駱克道301-307號洛克中心11字樓