Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
-
Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
-
Delivered LEAN 6 Sigma Tools Training
-
Coached CPSL’s team on various projects
Achievements
-
Acquired fundamental knowledge and techniques of LEAN 6 Sigma
-
Learned LEAN 6 Sigma through Practicing in Pilot Projects
-
Built momentum for LEAN 6 Sigma Programme
-
Accomplished projects with annual savings HK$2.7 million / year
-
Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Copyright © 2018 TQM
Manufacturing
Chemical Products
With in-depth knowledge and experience in our field, TQM has delivered top-notch, professional consultancy services invaluable to our success.
Sunny Chemicals (H.K.) Ltd.
Mr. Silas CHIU
Manager
We would like to express our appreciation to the professional consultancy services of TQM, which led us to achieving the ISO 14001 certificate.
GE Medical Systems Hong Kong Limited
Mr. Kaiser CHAN
Service Manager
Drugs, Medical Devices and Cosmetics
We would like to express our appreciation to the professional consultancy services of TQM, which led us to achieving the ISO 14001 certificate.
GE Medical Systems Hong Kong Limited
Mr. Kaiser CHAN
Service Manager
Electronics and Electrical Appliances
TQM professionals have given us full support and sincere guidance in the whole process, and we are impressed by their quality and professional services.
Sony International (Hong Kong) Limited
Mr. Akira KITASHIRO
Managing Director
Metal, Glassware, Wood and Furniture
TQM are proficient and experienced in training up our staff a positive attitude towards quality, reviewing our management system and providing us valuable advice for improvement. Indeed, our productivity has been improved by TQM’s constructive assistants.
Ameroll Metal Products Co., Ltd.
Mr. Raven W. K. MOK
General Manager
Plastic Products
With the expert guidance and constructive advice of TQM's Consultants, we have streamlined our systems, and boosted the overall efficiency of our operations.
LTI Industrial Company Ltd.
Mr. WONG Kin Ming
Managing Director
Jewellery, Watches & Accessories
Express our sincere appreciation for the professionalism and dedication of TQM to the development and implementation of our quality management system based on ISO 9001.
Chow Sang Sang Holdings International Ltd.
Mr. LAU Hak Bun, Dennis
Senior Manager
Textile & Apparels
Express my appreciation for your professional services with our company-wide 'Process and Tools for Performance Improvement' training programme.
TAL Apparel Limited
Mr. Malcolm MATTHEWS
Director
Printing and Paper Product
With the dedicated efforts of TQM consultants, and the whole-hearted support of our colleagues, we achieved the ICTI COBP certification and subsequent surveillance audits with ‘zero nonconformance’.
Fully Gift & Packing Co. Ltd.
Mr. HS Lee
Managing Director
Toys and Children’s Products
We appreciate TQM's unremitting efforts very much, as TQM helped us implement LEAN manufacturing to improve our production efficiency & effectiveness, and transform our colleagues into a positive, synergized and responsible team to face all the challenges and ride on all the opportunities.
Weego Corporation Ltd.
Mr. Alex FUNG
Director & General Manager
