Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
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Case Sharing
Mast Industries (Fast East) Limited
Generate Best Practices Across Continents
Industry: Textile and Apparels
Service: Supply Chain Management
Mast Industries (Far East) Limited (Mast) is one of the world’s largest contract manufacturers, importers, and distributors of apparel and multi-brand specialty retailers.
Mast consulted TQM for seeking improvement in the productivity of its sportswear purchasing operations in the Southeast Asia.
Project Scope
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Liaise with US Mast consultants to identify improvement areas
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Collect & analyze purchase information from Mast SE Asia
Achievements
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Assisted in identifying 29 critical points of sport suits purchasing
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Distinguished value-adding activities
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Redesigned workflow to eliminate non-value adding activities & rectify bad working habits
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Increased 20% time efficiency of purchasing personnel in SE Asia
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Provided 32 practical solutions for further improvement practices