Case Sharing


Industry: Servicing

Services: Safety Mgt./ Training

Maxim’s Caterers is one of the largest and most diversified groups providing high-quality food and beverages. Food safety and quality are essential elements of Maxim’s marketing strategy. Therefore, the management of Maxim’s always commit to do its utmost to enhance its staff’s awareness of food safety, quality and continuous improvement at work and in life.


On July 29, 2009, Maxim invited TQM to talk to its managers and chefs about food safety and quality management.


In his Letter of Appreciation, Mr. Norman Yum, the General Manager of Maxim’s, puts:


“Thank you so much for your generous expenditure of time and effort to make our last Thursday first Food Safety Conference successful. We are certain that your speech and sharing have inspired our staff to enhance their food safety awareness. I am sure that we will be working closely with you and your company in the future to make Maxim’s Group a food safety leading F&B company in HK and China.”

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