Case Sharing

NXP Semiconductors N.V.

Ultimate 6S & Beyond for Total Satisfaction

Industry: Electronics and Electrical Appliances

Service: ISO/ SHE/ Management System/ Training

NXP Semiconductors N.V. (NXP) is a global semiconductor manufacturer headquartered in Netherlands. NXP aims at achieving excellence in customer experience and total satisfaction of stakeholders. They invited TQM to provide consultancy for its Guangdong factory to implement Ultimate 6S and assist continuous improvement culture development.


Project Scope

  • Review NXP’s plant layout and process design to identify the root causes of incompetence to Ultimate 6S requirements

  • Breakdown 6S requirements and fit into each NXP’s processes

  • Provide “Train the Trainer” training for top/ middle management

  • Provide HACCP, safety management, risk management trainings

  • Provide training to staff to transform mindsets to become aware of Ultimate 6S practices and alert to 6S incompliance

  • Coach staffs to examine processes to find out 6S incompetence



  • Equipped top/ middle management with Ultimate 6S knowledge

  • Raise the safety awareness of the staff

  • Organized benchmarking visits to companies with excellent 6S practices (e.g. CLP, Toyota, HAECO, etc.)

  • Controlled 6S incompliance from their root causes

  • Set high standards and achieved continuous improvements