Minitab Insights Event China于2019年6月12日在深圳隆重召开。大会集聚了来自品质及相关领域专家。中国杰出质量人、TQM首席顾问唐伟国博士应邀讲授其创新的品质概念：-QA减法品质保证。
唐博士作为其中一个重要演讲嘉宾，指导在场企业领导和品质负责人如何在降低成本的同时改进产品和服务的品质，更即席分析并解答在场各行各业遇到的难题，再次令人大开眼界！
「减法质量保证」惊艳亮相 零成本提升质量
Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
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