Hong Kong Society for Quality (HKSQ) organized a day seminar with the American Society for Quality (ASQ) and the Hong Kong Polytechnic University on 8 November 2012. The speakers of the seminar included Ir. Dr. Aaron TONG, former Chairman of HKSQ, Ir. Dr. MckeyHo, Manager for Quality Management at the Hong Kong Housing Authority, Prof. Azat Abdrakhmanov, President of IAQMA and Ir. Dr. Lotto Lai, Manager of Quality System at the Hong Kong Science and Technology Parks.
With the strong consultancy experience, Ir. Dr. Aaron TONG presented a speech about the implementation experience of Malcolm Baldrige National Quality Award (MBNQA) Excellence Modelin the seminar. Dr. TONG shared his experiences of assisting Sime Darby Motor Services Limited (Sime Darby) to win the Quality Grand Award. Implementing MBNQA helped Sime Darby to achieve Total Customer Satisfaction and make the best use of resources and technology.
The seminar was conducted in an enjoyable atmosphere and the audience had a deeper understanding on MBNQA and how it helped the organization to achieve quality excellence through Ir. Dr. Aaron TONG’s sharing.