TQM assisted Hong Kong’s one of the most complex Integrated Management System(IMS) - Drainage Services Department (DSD) to passed its 7 divisional IMS audits with ZERO Non-conformities on 7 August 2018.
The 7 IMS cover Quality, Environmental Management and Occupational Health and Safety Management Systems. The scale of the Department is a key challenge in the project- 1,759 staffs of different ranking, education background and job duty. TQM tailored work programmes to ensure the needs of different divisions are fulfilled. Overall processes and systems are streamlined to increase operational performance.
TQM has been an expert in quality consultancy for the Government and other public bodies. Once again, our sincere gratitude to the Department for their full support, and we wish to have another fruitful partnership in the near future.