Quality improvement is a part of quality management, it exists alongside quality control, quality assurance, and quality planning. Quality improvement focuses on improving the production process, it is a systematic approach to the elimination or reduction of rework, waste, and losses in the production process, and the target could be any part of an organization. The process of quality improvement is an ongoing and continuous process which at first requires evaluating the performance of systems and processes, so as to determine needed improvements in both functional and operational areas, successful efforts rely on the routine collection and analysis of data.
Our Managing Director and Principal Consultant, Ir. Dr. Aaron TONG, is the first fellow of the Greater China Region who won the American Society for Quality(ASQ) and won both the Productivity and Quality Governor’s Award for Industry, he is the first winner achieving these two awards at the same time.
National Quality Expert of China (中國傑出質量人)
Dr TONG is also the National Quality Expert of China, the award recognises entrepreneurs, quality experts and facilitators who makes immeasurable contributions to quality undertakings of our country. Dr. TONG is the only one winner of this award in Guangdong-Hong Kong-Macau circles up by far.
-QA (Subtractive Quality Assurance)
-QA broke through outdated views and now with -QA concepts, productivity and quality are able to be “racing together bridle to bridle” to achieve T (Timeliness), Q (Quality) and M (Margin). For decades, it has been widely applied in various industrial and service firms in Hong Kong and Mainland China. With -QA concepts, companies are able to improve quality of products without the need of increasing costs.
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