Aerial View of Containers

Supply Chain & Operations

TQM’s Rich Experience in Supply Chain Management Improvement

By achieving better supply chain management, companies can increase production capacity, shorten production time, improve product performance, and enhance product quality while reducing waste, lowering costs, and improving margins. Working conditions can also be improved by reducing overtime, increasing available resources and optimizing the workplace environment. Good supply chain management can lead to a win-win situation, as supply chain relationships will improve, production capacity will increase and risks will be mitigated.


Throughout the years, TQM has collaborated with its clients to help them achieve concrete and sustainable growth (on average 30-50%). Our professional services have helped clients identify opportunities for constructive and result-oriented improvements.


Effective Supply Chain Strategy

Designing a corporate vision and translating it into a supply chain strategy can enable companies to achieve excellent results in both traditional supply chains and service operations. The supply chain strategy should be consistent with the overall business strategy. Misaligned supply chain strategies can create issues that are detrimental to customer service and profitability. 

Supply Chain Value Transformation and Optimization

Many companies are struggling to adapt to these new market forces without losing efficiency or increasing supply chain costs. Some mergers may result in a surplus of assets and facilities, excess inventory, or distribution networks no longer appropriate for a consolidated business operation. TQM assists clients to identify the most effective channels and integrate them through optimized and profitable strategies. Thus, TQM’s clients are able to unlock the values of supply chain processes and service operations through a transformative journey.

Process & Quality Improvement through Excellent Supply Chain Management

TQM conducts reviews on daily operations, sets Corporate Goals and Key Performance Indicators (KPI), improves supplier production efficiency by eliminating unnecessary production time, resolve production line bottlenecks, and formulates labour efficiency improvement plans. In addition, by strengthening the quality testing mechanism, TQM assists suppliers to improve product quality significantly. TQM also strives to increase the effectiveness and efficiency of departmental procedures in management and planning, as well as that of the entire supply chain (including suppliers, subcontractors, service providers and internal/external customers). Positive attitudes and collaborative efforts from different levels of employees (i.e. managers and other staff) are highly valued and emphasized. Thus, we provide effective workplace counselling and training to empower employees to support and adapt to reforms.

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Benchmarking Assessments

  • Assessed Suppliers’ Quality in each Department/ Section

  • Compared and Benchmarked

  • Advised the Suppliers on How to Improve Quality


Largest Kitchen Appliance Manufacturer in China

Saved ¥100 Millions/year

Without Compromising Quality

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Process Improvement

Supply Chain Management

Management System

Energy Efficiency