Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Copyright © 2018 TQM
Security and Safety at your Workplace
OBJETIVES
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identify the potential risks at your workplace and increase the awareness in:
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Emergency preparedness and response
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Safety measures you could take during overseas trips
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Information security
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PROGRAM HIGJLIGHTS
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Introduction of potential risks at your workplace
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Identification and evaluation of potential risks
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Awareness of emergency preparedness and response for chemicals spillage, fire, electric leakage
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Handling of confidential information
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Tips for a safety overseas trips
DATE
5 October 2018
TIME
9:30am – 5:00pm
FEE
HK$1,600 per person (HK$1,300 for HKIE member)
Group Discount (for 3 or above): HK$1,300 per person
VENUE
TQM Consultants Co. Limited Training Centre
11/F Lockhart Centre, 301-307 Lockhart Road, Wan Chai, Hong Kong