ISO Management Systems

Since TQM was founded in 1994, we have been providing the best consultancy and training services in ISO management systems. From development, implementation to achieving ISO certifications in various management systems, our professional support and solutions have left a deep impression on our clients.

System Review & Gap Analysis

We don’t just point out the gaps and leave you to work out the rest! We explain how you might fill these gaps in a practical and cost-effective way!

System Design & Development

We are experienced in streamlining and improving existing documents to enable easy management system integration in the future.

System
Implementation

We provided tailor-made ISO training with real life cases and a control mechanism in place to assure the effectiveness at all levels.

Certification
Audit

We are familiar with the requirement and expectations of ALL certification bodies and we are famous for getting clients to pass the audit with flying colours.

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). It outlines a framework for improving quality and a vocabulary of understanding for any organization looking to provide products and services that consistently meet the requirements and expectations of customers and other relevant interested parties in the most efficient manner possible.

Bank of China
Hospital Authority​
HKTDC​
HSBC​
ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.
DSD
Tung Wah Group
Airport Authority​
Harriman/ Wheelock
ISO 45001 is the world’s international standard for occupational health and safety, issued to protect employees and visitors from work-related accidents and diseases. Especially geared toward senior management, ISO 45001 has the ultimate goal of helping businesses provide a healthy and safe working environment for their employees and everyone else who visits the workplace.
CLP
EMSD
Sands China
China Merchants
ISO 50001 Energy Management Systems is an internationally recognized voluntary standard that gives organizations a structured framework to manage energy. ISO 50001 integrates energy efficiency into management practices to increase awareness of energy use, reinforce good energy management behaviours and make better use of existing energy-consuming assets and processes. It also helps organizations to evaluate and prioritize the implementation of new energy-efficient technologies.
Airport Authority​
WSD
Bank of China
Sun Chung Property Management​
ISO/IEC 27001, is an information security management standard structuring how businesses should manage risk associated with information security threats; including policies, procedures and staff training to protect an organisation’s data assets from loss or unauthorised access and recognised means of demonstrating their commitment to information security management through certification.
CLP
AEON
HKEAA
WSD
ISO 10002 is the international standard for customer satisfaction. It provides you with guidelines for putting in place your own complaints management system – helping you to identify complaints, their cause, and how to eliminate them.
Bank of China
AEON
Chinese Recreation Club​
ISO 22301 is the international standard for Business Continuity Management (BCM), designed to help organizations prevent, prepare for, respond to and recover from unexpected and disruptive incidents.
CLP
AEON
HKEAA
HKSTP
ISO 55001 is an asset management system standard, the main objective of which is to help organizations manage the lifecycle of assets more effectively. By implementing ISO 55001 organizations will have better control over daily activities, achieve higher return with their assets, and reduce the total cost of risk.
Airport Authority​
WSD
EMSD
ISO/IEC 17025 enables laboratories to demonstrate that they operate competently and generate valid results, thereby promoting confidence in their work both nationally and around the world. It also helps facilitate cooperation between laboratories and other bodies by generating wider acceptance of results between countries. Test reports and certificates can be accepted from one country to another without the need for further testing, which, in turn, improves international trade.
CLP
Intertek
Gilson
SGS
ISO 13485 applies to both manufacturers of medical devices and organisations that support medical device manufacturers. It underpins the manufacturers’ duty of ensuring devices consistently meet customer and applicable regulatory requirements.
LHM
Hospital Authority​
Bio-rad
Emerson​

Good manufacturing practice (GMP) is the minimum standard that a medicines manufacturer must meet in their production processes, while Good distribution practice (GDP) requires that medicines are obtained from the licensed supply chain and are consistently stored, transported and handled under suitable conditions, as required by the MA or product specification.

NXP
Maxim's
Jacobson Pharma Group​
Bausch + Lomb
HACCP and ISO 22000 are both food safety standards that any food production or food-handling company can implement. HACCP identifies hazards that may threaten food safety and implements control points. These hazards may include sources of bacteria, physical, allergenic or chemical contamination. HACCP can be used alone or with other regulations. HACCP is the subsection of ISO 22000 that addresses these hazards and creates procedures to monitor critical control points.
Nestlé
Golden Resources
NXP
Bausch + Lomb
IATF 16949:2016 is a technical specification aimed at the development of a quality management system which provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the automotive industry supply chain and assembly process.
Sime Darby​
Philips​
BMW​
Season Group​
AS9100 is the internationally recognised Aerospace QMS Standard, that focuses on the systems necessary, to consistently provide quality products, processes and services.
Bridgestone​
Topcast
Airport Authority​
CAD

Contact us for information on other international standard consultancy services.

ISO 9001 Quality Management System for

Largest PRC State-owned Bank in HK