Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
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Etrali HK Ltd.
Mr. James Daniels
Managing Director - Greater China
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We have successfully passed the external audit of Integrated Management System (IMS) and have no hesitation in recommending TQM to any prospective clients.
Hong Kong Trade Development Council
香港貿易發展局
Mr. Patrick WONG
Senior Manager (Exhibition Services)
物業管理
TQM consultants have provided us excellent guidance, leading us to accomplish our objectives smoothly. Their expertise and professional knowledge is one of our key success factors.
Hang Yick Properties Management Ltd.
恒益物業管理有限公司
Mr. Dennis WONG
Senior Deputy General Manager
教育、研究、顧問、審核
與實驗室服務
In our journey to ISO 9001 certification, TQM has been very helpful and provided all-rounded guidance in all aspects to ensure the design and implementation of our quality management system are tailored to fit our unique environment.
The Hong Kong Polytechnic University
香港理工大學
Dr. C.W.CHOI
Management Representative
IT及數據通訊
"...Aside from assisting us to achieve the ISO 9001 Certification, TQM has also clearly identified our strengths and weaknesses. This has helped us to improve; and to better position our company in the market. .."
Global Technology Integrator Limited
科匯技術有限公司
Mr. Ignatius KUNG
Managing Director
食品、餐飲、美容與保健、
酒店管理
…We highly appreciate the enthusiastic effort and on-going coaching of TQM’s consultants... grateful for their great job, which has made our OHSMS an effective and efficient system.
Nestle Hong Kong Limited
雀巢香港有限公司
Mr. CHAN Man Sang
Factory Operations Manager
法律及紀律機構
With TQM's professional support, invaluable contribution and all-rounded guidance through the development and implementation of our Environmental Management System, we have achieved the ISO 14001 certification of the whole of Hei Ling Chau, the locked up units, the workshop, the environment and all the living areas.
Correctional Services Department Hong Kong 懲教署
Mr. POON Wing-hong
Senior Superintendent
