Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Copyright © 2018 TQM
Accelerating your business' growth
with Six Sigma
OBJECTIVES
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Identify where and how you could practice Six Sigma at work
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Optimize the productivity of your organization
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Build acceptance among staff for the Six Sigma Program
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Increase your organization business’s growth
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Strengthen the competitive edge of your organization
PROGRAMME HIGHLIGHTS
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The essence of Six Sigma
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Benefits of Six Sigma over traditional “quality” approaches
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Designs of experiments
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DMAIC Model
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Case Sharing
DATE
19 December 2020 (Sat), 21 January 2021 (Thu), 17 March 2021 (Wed), 21 June 2021 (Sat)
TIME
9:30am – 5:00pm
FEE
HK$1,600 (HK$1,300 for HKIE Member)
Group Discount (for 3 or above): HK$1,300 per person
VENUE
Training Centre of TQM CONSULTANTS CO. LIMITED
11/F Lockhart Centre, 301 – 307 Lockhart Road, Hong Kong