Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
Case Sharing
Sunma Garments Limited
Increase Management Transparency to Raise Operation Efficiency
Industry: Textile and Apparels
Service: LEAN 6 Sigma/ BPI
Sunma Garments Ltd. (SG) is one of the biggest knit-wear manufacturers in Macau. SG invited TQM to conduct restructuring for 1 headquarter in Macau, 5 factories and 1 sales office in Hong Kong, to achieve a more rational resource allocation and enhance overall operational efficiency.
Project Scope
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Develop a new corporate strategy plan according to the operation of headquarter, sales department and factory
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Review and consolidate functions of business units
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Establish work instructions and eliminate communication barriers
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Redesign the plant layout for effective use of labour and space
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Control incoming materials' quality via supplier management
Achievements
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Made management more transparent with the new structure and clear performance targets
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Raised the effectiveness of staff
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Lower operation cost by 15 %
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Increased output by 25%