Case Sharing
The Marketing Store Worldwide

30% Productivity Raise In 4 Supplier Factories
Industry: Toys and Children’s Products
Service: LEAN 6 Sigma/ BPI
The Marketing Store Worldwide (TMSW) is a U.S.-funded customer engagement agency specializing in brand building and promotional gifts distribution for multinational corporations including McDonald’s.
TMSW invited TQM to provide Act-N-Achieve LEAN consultancy services to its 4 core suppliers to enhance their capability and product quality.
Project Scope
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Conduct factory capability audits and benchmarking analysis
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Identify areas for improvement
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Provide coaching on improvement solution implementation
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Conduct time and method study
Achievements
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Ergonomically redesigned workstations and workers’ movements
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Redesigned jigs & fixture to enable synchronized operations
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~30% raise in productivity for all 4 of the suppliers