Case Sharing
CATHAY PACIFIC SERVICES LTD (CPSL)
Sustain Competitiveness via Deploying LEAN 6 Sigma
Industry: Air Cargo Service
Service: LEAN 6 Sigma training & Project Coaching
CPSL Plans take a progressive approach to implement and deploy LEAN 6 Sigma in a 3-Year timeframe, mapped out in 3 distinct phases along the years. CPSL invited TQM to design and deliver a LEAN 6 Sigma Training & Project Coaching for their staff of Call centre.
Project Scope
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Customized and Tailor the LEAN 6 Sigma Training materials to suit CPSL’s needs
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Delivered LEAN 6 Sigma Tools Training
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Coached CPSL’s team on various projects
Achievements
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Acquired fundamental knowledge and techniques of LEAN 6 Sigma
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Learned LEAN 6 Sigma through Practicing in Pilot Projects
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Built momentum for LEAN 6 Sigma Programme
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Accomplished projects with annual savings HK$2.7 million / year
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Developed preliminary templates and work practices of LEAN 6 Sigma in CPSL
案例分享
The Marketing Store Worldwide
協助TMSW 4家供應商提高30%的生産力
行業: 玩具及兒童産品
服務: 精益六西格瑪/ 流程改善
The Marketing Store Worldwide（TMSW）是一家美資企業，主要業務包括協助跨國企業客戶如麥當勞建立品牌，策劃宣傳禮品分配等。
他們邀請了TQM提供Act-N-Achieve精益諮詢服務，以協助4家核心供應商提升他們的能力及産品的品質。
項目範圍
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進行工廠能力審核和基準分析
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識別改善空間
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輔導改善方案的實施
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進行時間和方法研究
成果
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根據人體工程學重新設計崗位和工人的動作
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重新設計工裝夾具，實現同步操作
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4家供應商均提高了約30%的生産力