Case Sharing
Toray Industries (Hong Kong) Limited
Streamlined Files by 2/3 IN A GLOBAL SCALE
Industry: Chemical Products
Service: LEAN 6 Sigma/ BPI
Toray Industries (Hong Kong) Limited (Toray) is a comprehensive chemical enterprise. Its wide range of products serve numerous locations in the world market. It has a total of 238 branches across the globe.
To make continuous improvement and suite for the industry innovation and market competition, Toray invited TQM to implement process improvement projects.
Project Scope
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Review general operations of the company's Operations Division and the internal control mechanism of Accounting & Financing Division
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Identify gaps between the current and expected management approach, analyse root causes and provide feasible improvement solutions
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Streamline and redesign the process flow of Operations Division
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Improve information flow effectiveness by avoiding/reducing duplication
Achievements
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Streamlined 70% of the document work
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Reduced 25% of the document processing time
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Improved profit margin by better cost and material control