Streamlined Files by 2/3 IN A GLOBAL SCALE

industry: Chemical Products Service: LEAN 6 Sigma/ BPI 

Toray Industries (Hong Kong) Limited (Toray) is a comprehensive chemical enterprise. Its wide range of products serves numerous locations in the world market. It has a total of 238 branches across the globe.

To make continuous improvement and suit the industry innovation and market competition, Toray invited TQM to implement process improvement projects.

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Project Scope

• Review general operations of the company's Operations Division and the internal control mechanism of the Accounting & Financing Division

• Identify gaps between the current and expected management approach, analyse root causes and provide feasible improvement solutions

• Streamline and redesign the process flow of the Operations Division

• Improve information flow effectiveness by avoiding/reducing duplication

Achievements

• Streamlined 70% of the document work

• Reduced 25% of the document processing time

• Improved profit margin by better cost and material control

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